Terms of Service

By downloading, installing, or using LeadPilot CRM (the "App"), you ("User") agree to be legally bound by these Terms of Service ("Terms") and our Privacy Policy, which is incorporated herein by reference.

If you do not agree to these Terms, you must not download, install, or use the App. These Terms apply to all users of the App, including individuals and organisations.

LeadPilot CRM is a mobile application for Android devices that provides the following services to field sales professionals:

The App is offered free of charge on the Google Play Store. We reserve the right to introduce paid features or subscription plans in future versions with prior notice.

You may use the App for lawful personal or business sales management purposes. The following activities are strictly prohibited:

• Using the App for any illegal purpose, including but not limited to unsolicited mass marketing, spam calling, or harassment
• Reverse engineering, decompiling, disassembling, or attempting to extract the source code of the App
• Reselling, sublicensing, or commercially distributing the App or its components without written permission
• Uploading or processing data of individuals without their consent, in violation of applicable data protection laws
• Using the App to violate the Telecom Commercial Communication Customer Preference Regulations (TCCCP) or any TRAI regulations
• Attempting to circumvent, disable, or interfere with security features of the App
• Creating derivative works based on the App without explicit written permission from Primary Keys Technologies Pvt Ltd
• Using the App to impersonate any person or entity, or misrepresent your affiliation with any person or entity

As a user of LeadPilot CRM, you accept responsibility for:

• Data Accuracy: Ensuring that all lead data you enter or import into the App is accurate, lawfully obtained, and held with appropriate consent from the individuals concerned.
• Device Security: Maintaining the security of your device and any App access credentials (e.g., PIN, biometric lock). You are responsible for all activity that occurs through your device.
• Backup: Creating regular backups of your data. Since all data is stored locally on your device, uninstalling the App or factory resetting your device will permanently delete all data.
• Google Account: If you use the Google Sheets integration, you are responsible for maintaining the security of your Google account and for the data synced to your Google Drive.
• Lawful Calling: Ensuring all calls made through the App comply with applicable laws and regulations, including obtaining proper consent from contacts before calling.
• Third-Party Data: Not uploading personal data of third parties without their consent. You warrant that any contact data you import has been obtained in compliance with applicable privacy laws.

Your use of the App is also governed by our Privacy Policy. Key data principles include:

• Local Storage: All lead data is stored locally on your Android device in an encrypted SQLite database. It is not transmitted to our servers.
• No Cloud Dependency: The App functions fully offline. No account registration, login, or internet connection is required for core functionality.
• Your Data, Your Control: You own all data you create within the App. We do not access, process, or monetise your lead data.
• App Usage Analytics: We may collect anonymous, aggregated usage statistics (e.g., feature usage counts, crash reports) to improve the App. This data is never linked to individual users or their lead data.

The optional Google Sheets Integration feature allows you to connect a campaign to a Google Spreadsheet in your Google Drive account. By using this feature, you acknowledge and agree that:

• You are authorising the App to access your Google Drive and Google Sheets on your behalf using OAuth 2.0.
• The App will only access the specific spreadsheet(s) you explicitly select — it does not access all files in your Drive.
• Lead data synced to Google Sheets is governed by Google's own Terms of Service and Privacy Policy. We have no control over how Google stores or processes that data.
• You are solely responsible for ensuring that the Google Sheet you link does not violate any confidentiality obligations or data protection laws.
• You can revoke the App's access to your Google account at any time through your Google Account settings at myaccount.google.com/permissions.

All intellectual property rights in the App — including but not limited to the software code, design, logos, graphics, user interface, and branding — are owned by or licensed to Primary Keys Technologies Pvt Ltd.

You are granted a limited, non-exclusive, non-transferable, revocable licence to use the App for your personal or internal business purposes. This licence does not include:

• The right to copy, modify, or create derivative works of the App
• The right to sublicense, sell, resell, or commercially exploit the App
• The right to remove, alter, or obscure any proprietary notices in the App

Any feedback, suggestions, or ideas you provide to us regarding the App may be used by us without compensation or attribution to you.

The App is provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Warranties that the App will be uninterrupted, error-free, or free of viruses
• Warranties regarding the accuracy or reliability of results obtained through the App
• Warranties that defects in the App will be corrected

To the maximum extent permitted by applicable law, Primary Keys Technologies Pvt Ltd and its directors, employees, and affiliates shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages arising from your reliance on information obtained through the App
• Damages caused by viruses, malware, or other harmful components that may infect your device
• Any loss or damage arising from your use of third-party services linked through the App (e.g., Google Sheets, Maps)

In no event shall our total aggregate liability to you exceed the amount you paid (if any) for the App in the twelve (12) months preceding the claim.

These Terms are effective until terminated. Your rights under these Terms will terminate automatically without notice if you fail to comply with any provision herein.

We reserve the right to suspend or terminate access to the App (including future updates) at any time if we determine that:

• You have violated these Terms or applicable laws
• Your use of the App poses a risk to other users or third parties
• We are required to do so by law or court order

Upon termination, you must cease all use of the App and delete all copies from your devices. Sections 7 (Intellectual Property), 8 (Disclaimer), 9 (Limitation of Liability), and 11 (Governing Law) survive any termination of these Terms.

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Ahmedabad, Gujarat, India.

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

We reserve the right to modify these Terms at any time. When we make changes, we will:

• Update the "Effective Date" at the top of this page
• Post the updated Terms on this page and within the App
• Notify users through an in-app notification for material changes

Your continued use of the App after any changes to these Terms constitutes your acceptance of the new Terms. If you do not agree to the revised Terms, you must stop using the App.